Monday, April 7, 2014

Always Open for Business!

Patti and I rushed on Saturday to get to an art gallery/framing store before its 5:30pm closing time.  We arrived at 5:24pm and they closed early.  We were bummed.  I looked at the "Closed" sign in the window and thought, "What an antiquated way to run a business".  We've all had the experience of cupping our hands to our eyes and staring into a plate glass window to see what is on the other side in a darkened store, knowing that we won't probably every be able to come back during their open hours.  We miss out and a retailer misses out.  But, that is about to change, or at least I think it will soon.  

My friend Jason Johnson is working hard on his new digital door lock, August Smart Lock. I imagine that in the not too near future, we will be able to walk up to a physically closed retail store and because we carry a trusted digital ID on our iphone (kind of like TSA Pre for retailers), we will be able to digitally open the front door of the retail store.  As we do, the lights come on, a motion activated set of cameras begin recording, and a motion activated voice recording welcomes us into the store and gives us directions on how to scan and pay for what we buy using our digital wallets.  The voice probably asks us politely to turn off the lights before we leave, digitally locking the door behind us.  

Are we possibly entering the age of "Always Open for Business"?  

I think so!

1 comment:

Jason Johnson said...

My gym in San Francisco let's you use an eye-recognition scanner for entry during closed hours