Monday, March 31, 2014
Implied Free
It used to be that if you wanted to access the internet in an airport that you had to pay for it through services like Boingo, or T-Mobile, AT&T, etc. You can still pay for that internet
access if you want, or you can access it through what I call, "Implied
Free". Implied free is telling the consumer that something is free, but
it isn't really. In the case of airport internet access, you watch an ad and then you get a half-hour or so, and then you can watch
the same ad again, and get another half hour or so. And on and on it
goes. It seems free, but it's not because we have taken our time to look
at the ad and distract ourselves from doing something else. What is the
cost to us? It's the cost of what we could/would be doing otherwise.
"Implied free" is not new. Broadcast media was built this way and we
now see the same for the "implied free" of ad supported streaming
entertainment services. We are just a moment away from walking into a
coffee shop and receiving what appears to be an "implied free" cup of
coffee, but we will have to show that we watched the ad, tweeted or
create a Facebook
status about being in the store and trying the coffee. I personally
don't mind "implied free". It feels active and full of choices. If we
can find the goodness in the approach, there is much we can do and have
our consumers and customers join in to help.
Labels:
at&t,
boingo,
bolts of thinking,
Facebook,
implied free,
internet,
rueff,
rusty rueff,
t-mobile
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