What's Left Unsaid

I wrote yesterday of what a slip of the tongue can do to bring a company and it's founder to a low point, and in this case, the eventual ouster of the founder from the company. We must be careful with our words.  They matter and people are always listening and looking for a tweet moment. But, just as powerful are the words that we leave unsaid. 

A few weeks ago I was asked by the CEO of one of the Boards I sit, to talk to a senior member of the executive team who had a job offer at another company.  The CEO wanted to save the executive and so did I.  As I listened on the phone to why the executive was considering leaving, it was not about what had been said to him, it was about what hadn't.  In sports vernacular, this executive is a "franchise player".  We have been building the company around him with him being a key player going forward.  But, he didn't know that.  Why?  Because we never told him.  

Here's the deal.  Those that we love the most are many times the ones that we tell that to the least.  We worry about those that we think need worry and we leave alone those who we feel are secure.  But, no one is totally secure and everyone needs to be told that they are loved.  

The holiday season, the end of the fiscal and calendar year is a good time to make a list (and check it twice) so that those who are important to you on your team, know it and feel your love.